It took some time for me to work out everything but the customer service is on point that work with me threw everything and this 3d Printer is great love it

Building the XY-2 was easy. Tronxy has made it easy to build and fast with all the parts come well packed and organized and easy to put together by following the instructions the printer is about 90% put together. There is a 8gb micro-sd card and card reader with the printer that has all the instructions to build the printer and the 8gb card and be use for offline printing. I like the full-color touch screen you don’t see that with other printers in the same price range and a 33bit control board and with power-loss makes this printer price right for any one with a budget and to get you started in the awesome world of 3d printing. With this printer being all metal frame it is very strong and stable. The filament run out feature is a nice add on if you plan on doing long prints. it will pause the printer if you run out of filament. It has a large print bed that will suit the average person needs. now the bed is just 12v so it take a bit to heat up. This printer comes with a 32 bit control board that uses chiTu firmware the interphase is easy to use and navigate to all the settings with having a 32 bit board you can get some good prints at higher speed. Getting the bed level was fast and easy and was one of the fastest printer I setup. Would highly recommend purchasing this printer.

This printer is to good to be true wow I'm so happy right now thank you tronxy I was expecting it to be junk but it's better then I could have ever imagined!! I will be riding a few more soon well worth the money

I am using the I3 settings, changing the bed size, and it seams to be working. This problem really is on Cura's end, and to be expected, they can't track down all the printers and add all of them.

I go this today and it took between half an hour to an hour to assemble. I was missing two screws and found them among the styrofoam packing material. From what I have read here this must be common for them to get lost in the packing material. The other problem I encountered was the x-stop was not working. I tracked it down to one of the pins had come loose from the connector plug. Once I pushed it back in all axis worked perfectly without adjustment.
The touch screen is really nice and is so much better than black and white screen that uses a wheel for control!
I was perplexed about how to level the print bed until I discovered the manual is on the included usb thumb drive.
I levelled it once and noticed the middle was too tight so I levelled it a second time with it just barely touching the paper (no scraping and was able to slide the paper back in after removing it).
Loading the filament was easy. Just preheat the nozzle and select the load button, then insert it by the geared entrance.
It loaded perfectly and the very first print attempt from the included sd card was perfect.
I also found a cura like slicer on the sd card and am printing my own design as I am typing this. The settings for the slicer can be found in the manual from the sd card. (The sd card fits into a usb holder so I use the terms sd card and usb interchangeably).
A couple of very minor things to overcome and then it prints like a dream. The bed adhesion is very good and the included scraper was too big to get under the print. I used the thin scraper I already owned with no problem.

This one was easy to build and all of the wires are clearly labeled. The instructions are just one page and I recommend watching the build video. Once I got it assembled I needed to tighten the belts which is fairly easy and make a few leveling and squaring adjustments. This printer is on par with other similar brands and I am able to print just as good on this one as I am on my other 3 printers. The plastic build sheet isn't as tough as Id like it to be so I will be using a glass bed on this one. Also the scraper tool is not as good as the scraper that has been included with other 3D printers that I own.

It comes with all of the tools you need to build the machine and adjust the already assembled bolts. The printer has a filament run out sensor that will automatically pause a print if you are about to run out. The pause feature is great for swapping out filaments! Leveling is also easy as the firmware has a leveling procedure to help me level 5 points on the bed. This might be a tough first printer for a new user, but some trial, adjustments, and tuning is always needed with a new machine. I'm really enjoying this one and it is up and running with great results!

I bought this printer back in November and have been blown away by both the printer and the customer service.

The printer arrived in 2 days and was packed neatly with foam. Assembly took around 20 minutes. Then I ran into a problem, the nozzle wouldn’t heat up and kept on giving me an error screen. I contacted Tronxy and Abby helped me diagnose the problem and sent me a replacement board the next day. Installed and now prints great!

Pros:
-Great build quality
-Easy assembly
-Tools
-Amazing customer service
-Touch screen controls

Cons:
-Touch screen settings and features were confusing at first. Organized differently than standard LCD screens running marlin.

5/5 Would definitely buy again!

 The Tronxy XY-2 is a great printer. I printed a test cone and it came out smooth. At first the printer needed a few adjustments such as belt tightening. As a couple failed prints and the adjustments its prints great. Tronxy also has great customer support and they walked me through any issues i had. The touch sceen is really responsive and it allows you to adjust the printer settings (temp, speed, extrusion) even during a print.

Love it..can't wait to learn more about 3Ding!!

When I first ordered this 3d printer there was a mix up at the distribution center, I didnt recieve it in the mail.

After contacting tronxy they swiftly assisted me and got another one sent out. They also included some extra filament for my troubles.

I had a few issues with cooling the controller and when I brought this concern to their staff they sent me a small fan that cools it down.

This printed has its little quirks but if you're willing to tinker around with it, it's a great 3d printer for the money!

I would highly recommend this to anyone who is comfortable working with their hands to get it up and running perfectly (:

If you ever have any troubles with it shoot their team an email, I would always get a response back in about 10 minutes!

I was skeptical when i first ordered this printer being that i own a few other expensive 3d printers. Assembly was pretty straight forward, the only suggestion is a better manual to be included. Bed leveling took a few tries but got it leveled.
I installed the software and sliced my own marvin to compare to the other high quality printer's i own. All i can say is wow. I was very surprised at the quality. This was a quick print, took 19 minutes. With a few firmware updates and tweaks this printer will print just like my high end ones.